SMS in Afghan media

SMS text messages are a natural part of local radio stations; SMS messages are inexpensive and easy-to-use and in recent years the mobile phones that are needed for sending and receiving them have become ubiquitous. In most stations SMS use is informal. Only tolo tv and a few other high profile stations make complex use of SMS. These are good examples of experiences of complex uses of SMS by afghan media but this cannot be duplicated in local media without external funding and technical support, even though the financial and technical resources required are minimal.

A local radio station, catering to a district of 50000 people receives on average 150 letters a day. these letters are general in origin and most of them are not being used by the radio station. The point here is, a culture of participation in local radio station already exist. Now the next step is to use technology in order to transfer letters into SMS. Once this takes place there are many other creative ways to build programmes with participatory themes. Technologies such as frontline SMS can be used to segregate incoming text and create programmes with real time polling and etc. As mobile phones become increasingly common, SMS messages are being used by community media in a variety of ways. At its simplest, announcers and journalists announce their phone numbers over the air and invite listeners to send messages with comments on the news, questions, greetings, song requests… Some of these are then used on-air.

Desktop software and web-based services allow stations to do more. However, local radio stations in Afghanistan don't know much about them, even though they offer a low-cost and relatively simple way of stimulating participation and interaction. There are various software and service packages available. Among them is FrontlineSMS, a programme that runs on a computer connected by a cable to an ordinary mobile phone. Unlike most other programs and services, FrontlineSMS does not require a connection to the internet – messages are composed, stored and processed on the computer and sent and received on the mobile. There are a variety of tools available with different capabilities and pricing. Basic services useful for community media include:

1. Broadcast messages to dozens or even thousands of mobiles advising them of a special programme or an important community activity
   
2. Keyword response – when a listener sends the letter "A" the station replies with a text message listing activities while "B" is answered with current headlines and "C" is answered with the weather forcast.
   
3. Encourage the public to take part in content production for instance send news, views and reports.
   

We have just entered into an agreement with three of the largest telcos where they provide us a premium number with toll free feature; this means that stations can generate feedback via mobiles without the listeners having to pay even the cost of SMS message. The cost of the SMS can be a barrier to some; by removing it we can have a larger poll of participation in the radio station.

I am trying to incorporate SMS polling into local radio programming. This feature is particularly useful for getting the public talk about large political issues. The upcoming parliamentary elections represent us with a good opportunity to use SMS feature in local media. We are planning to use SMS to poll listeners on a number of questions. We can do a program around question; the same question will be put to a panel of guests in the studio and to audience to respond via SMS. The questions are designed to provoke debate about democracy rather than to measure public opinion. Examples included: "Have politicians done enough to fight corruption and mismanagement of public resources?", "Do you think special seats should be created for women in parliament?", "Does party politics foster national unity?" and "Do you feel your vote has the power to make a difference?". I think they did the same thing in Kenya; and they had a website where they posted the results. We can do a similar website too; http://mfoa.africanews.com/site/page/sms_campaign

FSMS can also be used to create a network of citizen journalists for a website or radio station. This is particularly useful to do in a place like Kabul where you have a sway of folks interested for instance journalists students; they can get some training which is useful and some hands on journalistic experiences. They can send their news and views via SMS messages. A selection of the messages will be published /aired while others will be redistributed via SMS to community members. It is quite difficult to fit the news into the 160 characters that an SMS message can have, but there are ways to overcome the problem.

Similarly a radio station can use SMS to encourage audiences and the general public to send breaking news. it can also be used for specific campaigns for instance people report police corruption.

 

Karzai: a psycho or an April fool joker

I thought karzai is pulling a Prank yesterday, it was funnier than his usual notes - after all it can be an April fool joke. Then I realized that he was dead serious. This government is a joke if he was not kidding yesterday. I had a bad day yesterday, I had to look for a place for half an hour to park my car and then the guards outside some house called after I parked and left; saying we will crush your windows and tear down your doors. Literally all streets are impounded by someone and blocked. This whole city feels like a psycho house and Karzai just complete the organogram as the head of nutters.

Karzai accused all foreigner of blackmail, fraud, bribery, threat and vast misconduct during presidentially election he singled out Peter Galbraith and the EU mission head Gen Phillippe Morillon of being involved in a plot to put a puppet government in power. He mentioned foreign embassy, MPs and congressmen trying to bribe Mr. Najafi and Lodin to swing votes.

Karzai talked about an organised plot by foreigners to rule Afghanistan. in this conspiracy he added, their military, industry, finance and media play central roles. he added "foreigners tried to bribe IEC staff with money, used threats and their New York times printed hostile article at their order, so they can change the fate of Afghans".

He said 'a foreign embassy called Mr. Najafi with directions… they also said if he fail to follow he will make his way toward his grave.' Then Najafi presented his resignation which karzai refused. The question is: Why are you the president of a country whose highest electoral officials are being threaten, harassed and forced by some embassy. Why did you keep it quiet for four and a half months? As a leader I think you have to do something about it and what are you going to do about it. Leadership comes with the responsibility to be constructive and refrain from cultural urge for whinging. Karzai needs to evaluate presidential election and ensure integrity of parliamentary elections. This is not even close to how this clown thinks. He made absurd claims to sensationalize public opinions and this is a power game. Mr Karzai is currently locked in a power struggle with parliament over his attempt to appoint all the monitors in Afghanistan's election process. Karzai's comments come a day after the Afghan parliament rejected his attempt to have an all-Afghan body monitoring elections.

Karzai's suggestion that foreigners would organise electoral fraud was "absurd"; especially after what he did; mass fraud which is well proven by many sources. It is even more absurd to see karzai stamp on next election being funded by the same foreigners. It was a few weeks ago he asked the UN to provide technical assistance in general area of organization. His regime is incapable of funding, planning and undertaking the election. Why is the international community playing along with this baby? He once again shows how reliable he could be as a ally.

Offsetting Bribery

It has been three weeks since I decided to pay electricity, yet unsuccessful. it took me a week to find out how exactly to pay electricity bill; this is my first time, my bad is telling me that the payment mechanism has improved tremendously. Bribery has changed the culture of state sector but also people in general; people have become less helpful even in comparison with five years ago. On an upside note it is interesting to see how such changes can be deeply rooted over a short period of time. I had to go to the right meter box and then the right power junction and after that to the right electrician for my street, etc. Finding all this in a new neighborhood is hard and traditionally you rely on peoples' good manner and attitude to help you out. But these days people just wouldn't bother much to help out a stranger. They want to see what is their personal benefit in it. Life has become as dull as everyone is so concerned about how they could monetarily benefit from something. Monetary income has also become a determinant of statue. There is the public obsession at different tiers to worry about financial status of others; starting from a brother at family tier to politician at the government tier. People have lost interest in doing things because it is fun, nice or interesting.

Corruption breaks down social fabrics and functioning of the society. I was getting help because there was no recognized reason for them to take money from me; just giving information is not good enough to get bribed. But also I didn't know any of the guy at the power station. Another negative effect of corruption on state sector has been strengthen tribalism. You have to know somebody even to be allowed in the office. It is already a compounded problem – *corrupted tribalism* and it is only getting worst. People bundle up in blood relationships, interest groups, mates, gangs, mafia and etc to suck money out of the society. The believe is, you can only make money if you do it the wrong way and this belief is reinforced by living proofs. People who make money don't usually have good reputation and doing things the right way seem to be reserved predominantly for suckers. The belief is that there is a lot of money around at the hand of people who don't know what to do with it. Which is absolutely true. Now everybody is getting creative to get some of this money. The idea of doing something useful with the money is as strange as questioning God. An old mate who has a big business was telling me people of minister and MP level visits him for a bonus from a large project when he gets one. Bribery is now history and the fashion of the day is extortion. People in power are more creative in corruption than the rest, as usual.

I am now thinking what could be possibly done countermeasure the negative social consequences of bribery. I believe there is nothing wrong with the mania to get rich. However, the glorification of status material such as car, house and money to the extent that nothing is now considered bogus to gain them, is the problem. Changing the way people think about bribery is important in changing perception of corruption. I thought the concept of carbon offsetting can also be altered to bribe offsetting, carbon offsetting is well rehearsed in the west and at its root is also changing populous perception about a social demon.

Bribe offsetting is when individuals take bribe because they are in a position to facilitate, block, delay or hinder a public; they add to national corruption and social evils. bribeoffset offsets bribe takers (and bribe givers) by funding someone else to be clean and NOT take bribe. This neutralises the harm and unfairness that could happen when lower level staff try to extort from the most unfortunate, and leaves the bribe taker (and bribe giver) with a clear conscience.

Can officials offset all their bribery?

First officials should look at ways of reducing their bribery. Once they've done this they can use bribeoffset to offset the remaining, unavoidable bribery.

A bribe offset is a financial instrument aimed at a reduction in administrative corruption and subsequently all the social evil it causes. There are two markets for bribe offsets. In the larger, compliance market, companies, governments, international organisations or other entities buy bribe offsets in order to comply with caps on the total amount of bribe they can allow to happen due to organizational failure to detect. There is also much smaller, voluntary market, individuals purchase bribe offsets to mitigate their own contribution from bribe taking or bribe giving. For example, an individual might purchase bribe offsets to compensate for the bribery action caused by be in a position to take bribe or induced to give bribe. We will also offer companies, government, international organization and other entities with the option to offset bribery as an up-sell during the work process so that employees, clients and other stakeholders can mitigate the bribery related with their work or service (such as offsetting bribery related to a car taxation, electricity bill, police checkpoint, employment etc.) for example an international organization contracted by USAID to build 40 hospitals up-sell 40 bribe offsetting certificate related to 40 hospitals. The organization then reduces a small sum from all staff salary to finance upsell bribe certificate. Alternatively the organization can charge a premium to Afghan subcontractors who receive the contract to do the field work.

Offset is achieved through financial support of projects that reduce bribe taking. Officials and staff who are in a position to take bribe but think they can resist will be sponsor by a bribe offset.

The idea is based on carbon offsetting that is a well rehearsed approached and that has gained some appeal and momentum among the public who have become aware and concerned about the potentially negative environmental effects of energy-intensive lifestyles and economies. The Kyoto Protocol has sanctioned offsets as a way for governments and private companies to earn carbon credits which can be traded on a marketplace. The protocol established the clean development mechanism (CDM), which validates and measures projects to ensure they produce authentic benefits and are genuinely "additional" activities that would not otherwise have been undertaken. Organizations that are unable to meet their emissions quota can offset their emissions by buying CDM-approved Certified Emissions Reductions. However, some critics object to carbon offsets, and question the benefits of certain types of offsets. Offsets are viewed as an important policy tool to maintain stable economies. One of the hidden dangers of climate change policy is unequal prices of carbon in the economy, which can cause economic collateral damage if production flows to regions or industries that have a lower price of carbon - unless carbon can be purchased from that area, which offsets effectively permit, equalizing the price.

Bribe offsetting may be more feasible and convenient alternatives to reducing one's own bribery affect.

The key problem for the approach is openness. Bribe giver offsetting certificate is more important than the takers. How can we get them to sign up. Any thoughts?

Here are some:

The rational is openness should start with high ranking officials to set open precedence.

Getting as much as possible evidence on dealings, asset and property prior to sign up high ranking official can be useful.

There has got to be some way to deal with the officials who hide corruption for instance they can remain anonymous.

In addition to bribe takers bribe giver can also offset.

We find match for bribe offset projects. The certificate holder can choose person in which sector should receive the money, police, judge. etc.

more random thoughts on cellphone project

Last couple of months I have been working on using cellphone in media and business communication. Most of the people I put the idea to is going, "but is this going to work in Afghanistan?" which basically means I don't like what you are saying but I find no way to hand you a bunch of better refutations. I have met with senior staff in charge of private sector support initiatives and they are so clueless about their job that they can't offer anything substantiating and constructive.

However, market uncertainty is a valid concern; so far in building Afghanistan and its private sector the players had dodged it. Aid agencies and NGOs just like to give goats or dig wells or drainage for Afghans. You think more than cattle as an afghan and your sanity is questioned. They look at you as though you suffer concussion; I spent half an hour the other day to practice turning my saliva into foam. Not doing good yet but I don't think I need it if I could get people to take the project seriously.  I think one way I could do that is to do a market assessment. Nonetheless, I have a big concern, I am all for doing market assessment for a new brand of tea but when you are combining two sectors, i.e. market connection and cellphone then using classic market assessment methodology will not prove a thing and wrongly disprove ideas such as iBazar (I mentioned it in my previous post). Moreover, the perceived level of complexity required by iBazar sellers and buyers might also foster unfavorable response. iBazar do present new market channels but the response to such a new phenomena in business especially when it is brought by technology is negative. Six years ago when I was telling people to do radio they were mocking me. Not even a handful of Afghans believed it will work. They could never believe that radio could be done without gigantic infrastructure or content could be produced without president decree or advertisement could bring revenue or … etc.

In the process of pitching cellphone related project ideas some aspects of Afghanhood seem sharper than ever before; and how it is niggling into the newly created business cramp. We are brought up to be conformative to the social and individual regime imposed on us but at the same time we are dreadfully egoistic. The roots for the problem can be traced to our early childhood. Most fathers ignore, disrespect and beat their children from the age of only a few months old and then their mothers console them. Children grow to be suppressed on the one hand but overcomforted on the other by their own mothers. Mothers tightly grip to children because they have no man to show affection, husbands pay no heed to their feelings.

Most Afghans do not have an in-depth understanding of their surrounding but comprehend from a single dimension. They are not fun because they cannot get to change perspective and look from different perspectives because they fanatically cling to certain values of their existing paradigm. The egoist and conformative individual understand and perceive the world from his perspective. The past is about what he did and how he did it. The present is what he thinks. He gives monologues; shows little willingness to hear and evaluate new ideas; communication is confrontational. Things are changing in the last few years people get to learn the social skills to communicate with others easier and they develop curiosity or copy cut curiosity to make their character more attractive. They shine better and function more successfully but at the end their understanding of the issues change little to the initial doctrines inserted by the society. Below the surface of communication and social interaction they remain the same people. In the business world they are easier to deal with but you cannot put a lot of trust in them because they are no better than the ME, ME, ME guy. They are slicker and can pretend better which are phony qualities added to the initial ignorance. But there is something very important to know about socially easy conformists who don't act and function like the rest of their compatriots. There are actually people who have understanding of the realities or are sincere and truthful in their views and self recognition.